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Scheduling

Soyokaze is an appointment only studio. It is best to call us as soon as your schedule is known so that we can best accommodate your preferred date and time. When scheduling at Soyokaze, you will be asked preferred length of facial or massage, and if scheduling for a massage, if it is for relaxation or deep tissue, and pressure preference.

Our relaxation massage is designed to employ light to medium firm pressure to quiet the mind and let you slip into a state of total relaxation.

Our deep tissue massage employs medium firm to firm pressure and works under the first layers of the muscle to break up lactic acid that causes discomfort. It is a common misconception that deep tissue must be painful in order to be effective - this is not the case. Soyokaze's deep tissue program aligns with our overall philosophy, providing relaxation while working on the deeper layers of muscle to provide relief. We pride ourselves on being able to provide relief from tension in overworked muscles without causing physical pain. Please keep in mind that long term or chronic issues will more than likely need multiple appointments in order to see improvement.

A valid credit card or gift certificate number is required for all reservations. Credit cards will not be charged at time of scheduling, and other payment methods may be used at check out. Cards and gift certificates are held on file to adhere to our Cancellation Policy.

ARRIVAL

For your first appointment, kindly arrive fifteen minutes prior to your scheduled start time, as we do have a first-time client intake form to be completed before appointments can begin, as well as a consultation with your therapist.  If you are a returning client, kindly arrive five to ten minutes prior to ensure that your appointment starts on time.

Please note that Soyokaze guarantees appointment hands-on length of time. However, if you arrive more than 15 minutes after your scheduled start time, please be aware that the appointment may be subject to shortening in order to respect other scheduled appointments' start time and duration. If you arrive more than 30 minutes after your scheduled start time, the appointment may be subject to our Cancellation Policy.

Environment and etiquette 

Soyokaze strives to be a space in which you can come to fully relax. Appointments are continuously occurring, so please keep conversations to a quiet level when in the lobby, hallways, or Relaxation Room. Cell phones are best turned off or onto airplane mode, as even vibrations can break your state of total relaxation.

As a scent-neutral environment, kindly leave strong perfumes and colognes off when coming in for an appointment. We are a blank canvas for you to float away in and we appreciate your help in keeping our environment neutral for all guests.

Attire and PROCEDURES

Feel free to arrive in whatever clothing you are most comfortable in. A robe is provided in case you need to use the restroom during your appointment, or if you are changing rooms for a second service.

When you enter the room, there will be a chair in the corner to set your personal belongings on. A small dish is provided on the side table for any jewelry or small personal items.

You will dress down to your comfort level, and then lie under the brown blanket at the top sheet. Draping is used during all appointments. Only the section being worked on at the time will be uncovered at any given time, so you will never be exposed during your appointment.

All tables are heated. Should you have sensitivity to heat, please notify Soyokaze prior to your appointment.

Cancellation Policy

If you must cancel or reschedule, please notify the studio 24 hours in advance to allow us to schedule another client during that time.

Any cancellations with less than 6 business hours notice will be charged the full value of the scheduled service. Clients who no show on their appointments will be charged the full value of the scheduled service. All clients are given an email confirmation, email reminder, and the option of receiving a text reminder two hours before their scheduled start time in order to avoid missed appointments.

When scheduling an appointment with Soyokaze, you are agreeing to these policies.

 

Hours

  • Monday to Friday: 9am to 8pm
  • Saturday: 9am to 8pm
  • Sunday: 10am to 8pm

(972) 775-8998

By Appointment Only

 

Phones are answered outside
of regular business hours